Customer-centric digital lending
Australia
Australian non-bank lender Bluestone launches new customer-centric, tech-enabled digital lending platform.
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The upgraded, digital lending platform includes a significant number of new features and improvements, including a suite of new loan origination and servicing capabilities, and takes Bluestone from a legacy system to an Amazon Web Services (AWS) hosted, cloud based platform, powered by Mambu. Bluestone also worked with the global software consultancy, ThoughtWorks, on the platform’s development.
The immediate benefits of our new lending platform, powered by Mambu, are obvious in terms of improved efficiencies and better broker and borrower experiences.
Bluestone has also developed a new, mobile-first internet banking platform with a number of new features and benefits, enabling a more tailored approach to lending. Coupled with Mambu’s market-leading technology, Bluestone’s upgraded digital lending platform significantly speeds up the home loan approval process.
As well as industry-leading turnaround times, brokers using the Bluestone platform can now benefit from a range of features that include automated validation of application information and real-time status updates. Brokers will also benefit from an improved digital settlement process, and enhanced loan tracking with easily accessible lender correspondence.
The upgraded digital lending platform has resulted in 25 per cent growth for Bluestone for the last quarter, with this attributed to the combination of the use of the latest technology and Bluestone’s personalised approach to each application.
“The long-term benefits of speed, flexibility and the ability to seamlessly integrate with new technologies that Mambu enables will see Bluestone solidify its position as a leader in lending in Australia.” Campbell Smyth, CEO, Bluestone.